Shipping policy

At Reef Perfumes, we are committed to ensuring that your fragrance arrives in perfect condition and as quickly as possible. Please review our shipping policies below for details on processing times, delivery, and fees.

Shipping Destinations

We currently ship to addresses within the United States and select international locations. To confirm availability, please check our list of shipping destinations at checkout or contact us at help@reefperfumesna.com.

Processing Times

• Order Processing: All orders are processed within 1-2 business days. Orders placed after 12 PM (CST) on Friday or during weekends will be processed the following business day.
• Order Confirmation: You will receive an email confirmation once your order has been processed and prepared for shipment.

Shipping Options & Delivery Times

• Standard Shipping (U.S.): Estimated delivery within 3-5 business days.
• Express Shipping (U.S.): Estimated delivery within 1-2 business days.
• International Shipping: Delivery times vary by destination, typically within 7-15 business days.

Note: Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions, carrier delays, or customs processing for international orders.

Free Shipping on Orders Over $100

All orders over $100 (before tax) qualify for free standard shipping within the United States. No promo code is required; the discount will be automatically applied at checkout.

Shipping Fees

Shipping fees are calculated at checkout based on your location and preferred shipping method. For international orders, additional customs fees or import taxes may apply, and these are the responsibility of the customer.

Order Tracking

After your order has shipped, you will receive a tracking number via email, allowing you to monitor your package’s journey. Please allow up to 24 hours for tracking updates to appear.

Lost, Delayed, or Damaged Packages

If your package is lost, delayed, or arrives damaged, please contact us within 48 hours of the expected delivery or arrival date at help@reefperfumesna.com. We will work directly with the shipping carrier to resolve any issues and ensure your satisfaction.

Address Changes

Once an order is placed, any requests to change the shipping address must be made promptly. Please reach out to our customer service team at help@reefperfumesna.com to confirm if changes are possible before the order is shipped.

Questions?

For questions about shipping, please contact us at help@reefperfumesna.com. We’re here to help make your shopping experience as smooth as possible.

Thank you for choosing Reef Perfumes!